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Job Details

Posted Sep 3, 2019

Front Office Supervisor (Chinese Speaking)

Job Number EMEAA11579

Hotel Brand: Holiday Inn

Europe, Middle East, Asia & Africa » Philippines » Ph00 » Makati

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Description

About us
Perfectly located in Ayala Center, Holiday Inn® & Suites Makati provides both business and leisure travelers the convenience of staying in a Makati hotel with direct access to the Glorietta Shopping Mall.Take a leisurely stroll and discover tourist attractions in Makati or having an easy access to financial institutions and the Manila International Airport. After exploring the city, relax in our contemporary guest room appointed with free Internet access and all the modern amenities that you need for a stress-free stay. Cap a busy day by unwinding in our outdoor pool or by enjoying a meal in our restaurant.
Your day to day
Responsible for the operational efficiency of all front office areas during shift and the service delivery of those areas. Provide timely and professional check-in/check-out services in accordance with established scripting and standards. Responsible for establishing and maintaining mutual understanding and goodwill between Chinese guests and management.
What we need from you
Required Skills –•Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.•Able to read, write & speak English & Chinese•Proficient in the use of Microsoft Office and Front Office System•Problem solving and organizational abilities Qualifications –•Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent Experience –•1 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
What we offer
In return, you will receive a fantastic benefits package including duty meals, a laundered uniform, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

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