Posted May 28, 2019
Assistant Executive Housekeeper
Job Number EMEAA00736
Europe, Middle East, Asia & Africa » Thailand » Prachuap Khiri Khan » Prachuabkhirikhan
BEACHFRONT RESORT IN HUAHINCompanies with a presence in almost 100 countries. At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. That’s where you come in. When you’re part of the InterContinental Hotels & Resorts brand you’re more than just a job title.We love the individual talents, interests and dreams that make you who you are. What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow.Overlooking pristine white sands, InterContinental Hua Hin Resort is an elegant Hua Hin hotel near the beach and has two beachfront villas with private plunge pools. Let InterContinental Hua Hin Resort's private jet fly you here from Bangkok. Choose from eight restaurants and bars serving authentic Thai cuisine and international fare. This Hua Hin hotel near the night market offers many shopping and dining options, with further diversions of golf, elephant treks and the Royal Summer Palace. At InterContinental Hua Hin Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations. So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself.
DUTIES AND RESPONSIBILITIES• Monitors Housekeeping personnel to ensure all guests and internal customers receive prompt and courteous service• Oversees laundry operations• Schedules routine inspections of all Housekeeping areas by/with the Assistant Executive Housekeeper and other supervisory personnel• Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair• Manages spring cleaning schedules • Makes recommendations to the General Manager or designate regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair• Informs other departments of Housekeeping matters that concern them, particularly the Laundry Department, the Engineering Department, the Front Office, and the Food and Beverage department. Maintains open channels of communication with other department heads and the General Manager or the General Manager’s designate• Establishes and maintains effective human relations and works with human resources to ensure that team members performance is effectively managed• Maintains appropriate standards for dress, hygiene, uniforms, appearance, posture and conduct of Housekeeping personnel• Conducts regular department meetings• Identifies and ensures highest possible standard of cleanliness, maintenance, guest room supplies and amenities at a realistic costs• Supervises outside contractors to ensure contractual compliance• Implements and controls Housekeeping procedures that provide for the health and safety of personnel and guests, such as lost and found service, key control, security and emergency procedures and environmental procedures• Is prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats• Works with Human Resources on manpower planning and management needs• Works with Director of Finance in the preparation and management of the Department’s budget.
Required Skills –• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.• Good writing skills• Proficient in the use of Microsoft Office • Problem solving, reasoning, motivating, organizational and training abilities• Strong Leadership skills in managing teamsQualifications –• Bachelor’s degree or Diploma in Hotel Administration, Hotel Management or equivalent.
* local Thai nationality.Experience –• 4 years housekeeping / laundry experience preferably in a hotel of similar size and complexity and including supervisory experience. Type and level of experience required may vary slightly based on size and complexity of operation.
Benefit· 2 day - off per week / 8 hours working per day· Uniform 3 sets and 2 meals per shift· Health & Group Life Insurance· Staff Dormitory· Staff Canteen· Provident Fund / Social Security· Public Holiday / Vacation· Annual Physical Check-up· Training and Development Program· Employee Rate in InterContinental Hotel Group Please submit your application to Human Resources Department.Email Address: firstname.lastname@example.orgTel: 66(0) 32 616 999 http://www.intercontinental.com/huahin